From where we stand, digital receipts are not only better for the environment, they’re better for your sanity. We love digital receipts for lots of reasons, the top three being: 1. No dead trees; 2. No paper cuts; 3. No George Costanza wallet. Merchants are increasingly scrapping their paper receipts and going digital and it brings a smile to our faces every time we walk into a store and we walk out with nothing but our purchases in hand. The receipt, and all the valuable information it contains, is already waiting for us in our email inbox. Seriously, paper was so 90’s anyway.
Unless you’ve been living under a rock, you may have noticed some of your favorite retailers – Nordstrom, Gap, Apple – no longer hand over a receipt at the point of sale. A recent trip to the Apple Store for a pair of headphones made for a delightful shopping experience, thanks to a little technology and a few friendly smiles. Because almost every employee on the floor can take credit card payments on their iPhones and email you a digital receipt, there are no lines and the transaction takes place in seconds. Instead of becoming another casualty of a cluttered purse or wallet, that receipt is now in a safe, albeit at times chaotic, place – your email inbox.
The only thing we don’t like about digital receipts is that, if not managed properly, they can turn your inbox into the equivalent of the Costanza wallet. From the Apple headphones receipt to unused Groupon deals to that New York Times bestseller you just ordered on Amazon, the email inbox is quickly becoming the central storage space for all our shopping, both online and off. It can get a little messy. That’s why we’re here to help, by organizing all the electronic receipts scattered throughout your inbox and making it easier to put your finger on this customer service number or that tracking information when you need it. So while it’s great that stores are catching the paperless wave, we’re excited to take it to the next step by making it easy for customers to make sense of all that valuable digital info.
And because our list is by no means a definitive record of which brick-and-mortar merchants have gone digital, we want to hear from you! Which of your favorite stores are doing themselves, their customers and the planet a favor by going paperless?